Croxall Farms Produce

Our commitment to local sourcing means you get the freshest salad greens, minimizing the carbon footprint and supporting local agriculture.

Join us in celebrating the essence of every season with a continuous supply of crisp, flavorful salad greens. Elevate your culinary experiences with locally sourced, year-round freshness.

Return and Refund Policy:

At Aquanure, we strive to provide you with the highest quality products for your gardening needs. If for any reason you are not completely satisfied with your Aquanure purchase, we offer a straightforward return and refund policy. Please carefully review the following guidelines:

• 30-Day Refund, Exchange, or Credit: We offer a 30-day window for you to request a refund, exchange, or store credit on your Aquanure products. If you are not satisfied with your purchase, simply contact us within 30 days of receiving your order to initiate the return process.

• Return in Original Condition: To be eligible for a refund, exchange, or credit, the returned product must be in the same condition as when it was sold. Please ensure that the product is unopened, unused, and in its original packaging. We reserve the right to refuse refunds or exchanges if the product is not in its original condition.

• Damaged Products: If your Aquanure package arrives damaged due to shipping, it is essential to notify us immediately. Please send us clear photos of the damaged package, along with the date of arrival. We will work swiftly to resolve the issue and provide you with a suitable solution.

• Contacting Us: To initiate a return or refund request, please contact us through our email address at sales@aquanure.ca. Our dedicated customer service team will assist you promptly and guide you through the process. Alternatively, you can reach out to your nearest Aquanure dealer for assistance.

• Processing Time: Once we receive your returned product and it is confirmed to be in the original condition, we will process your refund, exchange, or credit. Please allow for reasonable processing time, which may vary depending on the nature of the request and your location.

Note: Shipping and handling charges are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to an error on our part.

We value your satisfaction and want to ensure a seamless experience with Aquanure. Our return and refund policy aim to be fair, transparent, and customer-friendly. If you have any further questions or concerns, please do not hesitate to contact us. We appreciate your support and look forward to serving you again in the future.

Shipping Policy:

At Aquanure, we are committed to delivering your orders promptly and efficiently. We have outlined our standard shipping policy below to provide you with a clear understanding of our shipping process:

Shipping Service: We utilize trusted shipping partners to ensure the safe and timely delivery of your Aquanure products. The shipping service may vary depending on your location, but rest assured that we work with reputable carriers to provide reliable service.

Order Processing Time: Upon receiving your order, we strive to process it as quickly as possible. Our standard order processing time is usually 1-2 business days. Please note that during peak seasons or promotional periods, processing times may be slightly longer.

Shipping Time: The shipping time for your Aquanure products will depend on your location and the shipping method selected during checkout. Once your order has been processed and shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.

Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of your order. The exact shipping charges will be displayed during the checkout process. We may also offer free shipping promotions from time to time, so keep an eye out for any applicable offers.

Delivery Issues: While we strive to ensure smooth delivery, please note that unforeseen circumstances such as weather conditions or carrier delays may impact the delivery time. If you encounter any issues with your delivery, please contact us promptly, and we will work diligently to resolve the situation.

International Shipping: We currently offer shipping within [list applicable countries/regions]. Please note that international orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping costs.

Tracking Your Order: To track the progress of your shipment, you can use the tracking number provided in your shipping confirmation email. Simply visit the carrier's website and enter the tracking number to get real-time updates on the status of your delivery.

If you have any further questions or need assistance regarding our shipping policy, please feel free to contact our customer service team at sales@aquanure.ca. We are here to ensure that your Aquanure products arrive safely and in a timely manner.

Note: Shipping policies are subject to change, and any updates or modifications will be communicated through our website or directly to our customers.

Thank you for choosing Aquanure, and we appreciate your trust in our products and services.